Further Resources

D. USEFUL WEBSITES AND RESOURCES

Research

• Research by Nathalie Noret (York St John) and Professor Ian Rivers (Queen Margaret's University Edinburgh), 2007: www2.yorksj.ac.uk/default.asp?Page_ID=4330
• Research carried out for the Anti-Bullying Alliance (ABA), Cyberbullying: its forms and impact in secondary school pupils by P. Smith, J. Mahdavi et al, 2006: www.dfes.gov.uk/research/data/uploadfiles/RBX03-06.pdf
• MSN cyberbullying report, 2006: www.msn.co.uk/customercare/protect/cyberbullying/default.asp?MSPSA=1
• UK Children Go Online study by Sonia Livingstone and Magdalena Bober (LSE), 2005: www.children-go-online.net

Helplines

• Childline – free 24 hour helpline for children and young people. Tel: 0800 1111.
• Kidscape – run a telephone advice line exclusively for parents and carers giving advice about bullying. Tel: 08451 205 204 (10am-4pm weekdays).
• Get Connected – free confidential helpline for young people (open 1pm-11pm every day). Tel: 0808 8084994.
• Samaritans – helpline for those in distress, offering multi-channel support. Tel: 08457 90 90 90. Email: Jo@samaritans.org. SMS text: 07725 909090.

Useful websites

• Childnet – a range of resources for primary and secondary schools, for children and young people, for teachers and for parents (www.childnet.com).
• StopText bully – a website dedicated to mobile phone bullying, contains advice for young people including how to contact your operator (www.stoptextbully.com).
• Cyberbullying.org – one of the first websites set up in this area, for young people, providing advice around preventing and taking action against cyberbullying. A Canadian-based site (www.cyberbullying.org).
• Chatdanger – a website that informs about the potential dangers online (including bullying), and advice on how to stay safe while chatting (www.chatdanger.com).
• Anti-Bullying Alliance – the Alliance brings together over 60 organisations into one network with the aim of reducing bullying. Their website has a parents section with links to recommended organisations who can help with bullying issues (www.anti-bullyingalliance.org.uk).
• Many of the internet service providers, mobile phone companies and social networking sites have useful advice and safety tips for users and parents on their own websites.
• Please see section I of the ‘Resources’ section in Safe to Learn, the over-arching anti-bullying guidance, for more organisations that can help.

Internet safety resources

• For more information on policies around ICT in schools, including Acceptable Use Policies (AUPs) for staff and pupils, see www.becta.org.uk/schools/esafety.
• The Child Exploitation and Online Protection Centre (CEOP), has produced a set of resources around internet safety for secondary schools called Think U Know, see www.thinkuknow.co.uk. CEOP also provide resources and training in delivering the Think U Know presentation in schools.
• Childnet International have a range of resources for primary and secondary schools. The website also has a sample family agreement which can be printed out (see www.childnet.com/kia/parents - click on see sample content from Know IT All for Parents).

Good practice guidance

For the providers of internet services:

• The Home Office are publishing good practice guidance for social networking providers, drawn up by social network providers, children’s charities and others, see www.police.homeoffice.gov.uk/operational-policing/crime-disorder/child-protection-taskforce.
• The Home Office have already published such guidance for chat, instant messenger and web-based services providers, see http://police.homeoffice.gov.uk/news-and-publications/publication/operational-policing/ho_model.pdf?view=Binary. And on moderating interactive services, see http://police.homeoffice.gov.uk/news-and-publications/publication/operational-policing/moderation.pdf?view=Binary. These good practice guidance documents contain a range of recommendations for service providers, including around education of their users; making reporting an easy and prominent facility for users; and providing tools for their users (such as blocking tools).
  

For UK mobile operators:

UK code of practice for the self-regulation of new forms of content on mobiles, see www.imcb.org.uk/assets/documents/10000109Codeofpractice.pdf. This code outlines the mobile operators commitment to deal vigorously with malicious communications.